Finding High-LTV DTC Brands for a Customer Retention Platform

Automated brand scanning surfaced fast-growing DTC companies and the right decision-makers, helping the agency land more qualified pitches.

[ INDUSTRY ]

Agency

[ CHALLENGE ]

A Marketing Agency needed to reach DTC brands where retention truly mattered — but identifying which brands were actually struggling with churn, declining repeat purchases, or subscription fatigue was nearly impossible from the outside. Manually scanning thousands of Shopify and Amazon brands for retention risk signals was time-consuming and unscalable, especially without direct visibility into customer behavior.

[ SOLUTION ]

AI research agents automatically analyzed thousands of brands for retention-related indicators — repeat vs. new review ratios, subscription cancellation patterns, discount frequency, SKU lifecycle signals, and customer complaints. The system surfaced only the brands likely facing real retention challenges and generated personalized outreach based on each brand’s specific issues, enabling Retentics to target high-fit prospects with precision at scale.